Shipping Policy

Nexvolt Distribution

At Nexvolt Distribution, we are committed to delivering your orders quickly, accurately, and reliably. Our streamlined shipping process is designed to meet the needs of fast-paced technology projects and ensure you get the products you need—when you need them.

Order Processing

• Orders placed before 2:00 PM (EST) on business days are typically processed and shipped the same day.

• Orders placed after 2:00 PM (EST) or on weekends/holidays will be processed on the next business day.

Shipping Methods

We offer a range of shipping options to suit your timeline and budget:

• Standard Ground Shipping (3–5 business days)

• Expedited Shipping (2 business days)

• Next-Day Air Shipping

Shipping methods and rates will be displayed at checkout based on your location and selected service level.

Free Shipping

We offer free standard shipping on all orders over $500 within the continental United States. Some exclusions may apply based on weight, size, or destination.

Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number to monitor delivery progress in real time.

Delivery Delays

While we strive to meet all delivery timelines, unforeseen events such as weather, carrier delays, or supply chain disruptions may occasionally impact shipping times. We will notify you immediately if any delays occur.

Shipping Locations

• We currently ship within the United States, including Alaska and Hawaii.

• For international orders, please contact our support team at adrian@myitbrain.com for a custom shipping quote.

Order Issues or Damaged Shipments

If your package arrives damaged or you experience any shipping issues, please contact us within 3 business days of delivery. We’ll work quickly to resolve the problem and ensure your satisfaction.

Questions?
For shipping inquiries or special delivery requests, please contact our customer service team at:

📧 adrian@myitbrain.com
📞 1-8003400065

We’re here to help.